Only on Solo tiers
Pay per use for semantic search and interview analysis. Included in Team and Enterprise.
Free Solo: add a card once, then each use is charged when you run it.
Paid Solo: added to your monthly invoice
$1
$2
Custom pricing
For large teams needing custom SLAs, DPA red-lining, a specific data region, or dedicated support. Priced by scope.
Plans Comparison
Every capability, side by side. Nothing hidden.
Enterprise-grade infrastructure at every tier
Isolated tenant per customer
AWS Singapore region
TLS 1.2+ / AES-256 encryption
GDPR-aligned · Singapore PDPA-aligned
ISO 27001 in progress
FAQ
What's the difference between Free Solo and paid Solo?
Free Solo is designed for individuals trying HireVia AI: 1 active job, 25 CVs a month, and metered search and interview analysis. Paid Solo ($15/mo) adds capacity: 3 active jobs and 250 CVs a month, and removes the "Powered by HireVia AI" badge on your outreach emails. Both are for one recruiter; both use the same underlying platform.
Why are hiring managers free on Team and Enterprise?
Because charging for occasional users is a tax on collaboration. Recruiters lead the hiring process, and hiring managers, interviewers, and stakeholders participate. In the product, hiring managers are called Members. On Team and Enterprise, hiring managers can view the jobs and candidates they're specifically assigned to, take part in interviews and give feedback, leave comments and scorecards, and view interview transcripts and analyses for those candidates. What they can't do (without a paid recruiter seat): create new jobs, run semantic searches, schedule interviews, or invite other users. You pay for recruiter seats. Hiring managers work inside HireVia at no extra cost, regardless of how many you invite.
What does "500 CV analyses per month" mean on Team?
It's your monthly allowance for AI-powered CV analysis (parsing, scoring against a job description, ranking). The allowance resets at the start of each billing cycle, aligned to when your subscription started, and it also resets to the new plan's allowance when you upgrade. It does not roll over. Bulk uploads count. If you exceed 500 in a month, additional CVs are auto-billed at $15 per 100 CVs, with no interruption to your work. If you consistently exceed 500, Enterprise (1,500 per month) is likely a better fit.
What happens if I exceed my monthly CV allowance?
On Paid Solo, Team, and Enterprise: your work continues without interruption. Additional CVs are automatically bundled into 100-CV packs at $15 each, added to your next invoice alongside your subscription. You only pay for what you actually use above your allowance. You'll get one heads-up email and in-app notification when the first pack is auto-purchased in a given month, then further packs process silently (with the usage dashboard still reflecting them). If you buy 3 or more packs in one month, we'll suggest a tier upgrade with a prorated calculation so it might actually save you money. On Free Solo: the 25 CV monthly limit is a hard cap and you'll be prompted to upgrade to Paid Solo when you reach it. Overage packs are not available on Free Solo.
Is there a free trial for Team or Enterprise?
You can start on Free Solo forever, with no card required to sign up. When you're ready for a team, upgrade to Team or Enterprise directly. We don't gate a time-limited trial, because Free Solo already gives you a hands-on feel for the AI. When you upgrade from Free Solo, your paid plan and billing cycle start on the day you upgrade. When you move between paid plans mid-cycle, you pay the price difference for the days left in your cycle, get the new plan's features straight away, and keep your billing date. Your monthly CV count resets to the new plan's allowance when you upgrade.
Can I change plans?
Yes. You can upgrade at any time. Upgrades take effect straight away, and you pay the price difference for the days left in your billing cycle. Downgrades take effect at the end of your current billing period, and there's no refund or credit for the rest of that period. If your new plan has a lower active-job limit, only that many jobs stay active and the rest are paused. You choose which jobs to keep, and if you don't, we keep your most recently active jobs.
Where is my data hosted, and how is it isolated?
AWS Singapore region (ap-southeast-1) is our primary hosting region. All customer data is stored on managed PostgreSQL infrastructure with per-tenant logical isolation: every customer's data lives in an isolated database schema with its own tables, indexes, and access controls, so no customer can query or see another customer's data. If you have additional hosting requirements, you can discuss options through our Custom plan.
Which AI models power HireVia?
We use Anthropic Claude (via the Claude Agent SDK) as our primary AI engine for CV extraction, candidate scoring, and interview analysis. OpenAI powers our semantic search embeddings. All AI usage is governed by our AI Governance Addendum, which sets out our commitments on transparency, bias monitoring, and auditability.
Can I get a custom plan?
Yes, that's our Custom plan. If you need custom SLAs, a dedicated CSM, DPA red-lining, specific data residency or very high volume, we scope it to what you need.
What happens if a payment fails?
We retry the payment automatically, and Stripe emails you after each attempt. Your account stays fully active for 14 days from the first failed attempt. If the payment is still unpaid after that, access is suspended. You can still log in, view and export your data, and update your payment method. Once the payment goes through, your access comes back automatically. If the payment is still outstanding 30 days after your access is suspended, we may cancel your subscription, and the cancellation terms apply.
Are subscription fees refundable?
Subscription fees are non-refundable, except where the law requires otherwise. If you cancel, your access continues until the end of the period you've paid for, and your plan doesn't renew. Usage and overage charges that have already been incurred aren't refundable.
What happens if I cancel?
Your access continues until the end of the period you've paid for. After that, you can export your data for 30 days, and we delete it within 90 days after that. You can re-subscribe to a paid plan at any time.
Are there limits on search and interview analysis on Team and Enterprise?
Yes. Team includes up to 5,000 searches and 5,000 interview analyses a month. Enterprise includes up to 20,000 of each. These are hard monthly limits with no overage charge. If you reach one, get in touch and we'll help you find the right plan.
